Strathmeyer Christmas Trees does not currently offer returns, however we do occasionally offer refunds or replacements if customers feel that the quality of their plants were not as advertised. These refunds and replacements are honored on a case-by-case basis and are not always guaranteed. Requests must be made within 48 hours of receiving your order. To inquire about your order quality, visit our Contact page.
On rare occasions, we do miss an item when packing orders. If you are missing an item when you receive your order, please notify us via our contact page.